At 9b99, your personal information is our most valued asset. This Privacy Policy clearly sets out what data we collect, why we collect it, and how we keep it secure.
9b99 (referred to herein as "we", "us", or "the platform") is committed to protecting the privacy of its users. This Privacy Policy applies to the 9b99.xyz website and all related services.
When you create an account on 9b99, use our services, or contact us — we collect certain information about you. This policy explains in detail what data is collected, how it is used, and what rights you have.
This Privacy Policy has been prepared in accordance with applicable laws in Bangladesh and international data protection standards (GDPR-aligned). You are encouraged to read this policy carefully before using 9b99.
9b99 collects various types of information — directly from you and automatically as you use the platform. A detailed breakdown of what we collect is provided below.
a) Information you provide directly:
b) Automatically Collected Information:
9b99 uses your information only for specific, legitimate purposes. No data is used beyond those purposes. The primary purposes are:
9b99 never sells your personal information to third parties. However, data may be shared in the following limited circumstances:
All third parties we share data with follow the same strict data protection standards as 9b99. We have legal agreements in place with each of them.
9b99 follows industry-leading standards to keep your information secure. Multiple layers of protection are active at all times.
Please note that no method of transmission over the internet is 100% secure. Always use a strong password and never share it with anyone.
9b99 uses cookies — small text files stored in your browser that help improve the site's performance and functionality.
You can disable non-essential cookies through your browser settings. However, turning off certain cookies may affect the functionality of some site features.
9b99 does not retain your data beyond what is necessary. Retention periods depend on the type of information and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal & Regulatory Obligations |
| Transaction Records | 7 Years | Financial Laws & AML Policy |
| KYC Documents | 5 years after account closure | Identity Verification Laws |
| Gaming History | 3 Years | Responsible Gaming Monitoring |
| Support Conversations | 2 Years | Service Improvement |
| Marketing Consent | Until consent is withdrawn | Based on Your Preferences |
9b99 believes you have full rights over your data. We uphold the following rights:
To exercise any of these rights, please contact our support team. We will respond to your request within 30 days of receipt.
9b99 strictly does not collect information from or provide services to anyone under 18. If we become aware that a minor is using our platform, the account will be closed immediately and all associated data securely deleted.
Parents are encouraged to use parental controls to keep their children away from online gaming.
9b99 may update this Privacy Policy from time to time. For significant changes, we will make every effort to notify you through your registered contact details.
If you have any questions or concerns about this Privacy Policy, please reach out to our dedicated privacy team. We aim to respond within 24 hours.
We treat every privacy request or complaint with the utmost seriousness and respond in writing within 30 days.
9b99 backs its commitment to privacy not just with words, but with technology and policy. See our six core security pillars.
9b99 protects all your data with 256-bit SSL/TLS encryption — the same standard used by banks and government institutions.
9b99 does not sell your data to advertisers, data brokers, or any third party. Your privacy matters more to us than any business interest.
View, correct, or request deletion of your data at any time. At 9b99, we believe you are the full owner of your data — that is our philosophy.
9b99's Privacy Policy is built to GDPR-aligned international standards. Regular third-party audits are conducted to verify our ongoing compliance.
Within 9b99, only authorized personnel can access data on a need-to-know basis. Every access is logged and reviewed on a regular basis.
For any questions about data protection, 9b99's dedicated support team is always ready to help — available 24/7, every day of the week.
Happy with 9b99's Privacy Policy? Open an account today. Your data is completely secure — that's the promise we stand behind every day.